https://ozvyo.com/field-notes/ Field notes from live client work: what broke in production, what we changed, and what held up. Anonymised under a published editorial policy. en https://ozvyo.com/field-notes/event-driven-beats-polling-for-crm-notes/ https://ozvyo.com/field-notes/event-driven-beats-polling-for-crm-notes/ Meeting → CRM automation fails when you poll for work. Latency, cost, reliability, and idempotency all improve when the system reacts to real events. Sat, 25 Jul 2026 00:00:00 GMT https://ozvyo.com/field-notes/why-polling-onedrive-fails-for-teams-transcripts/ https://ozvyo.com/field-notes/why-polling-onedrive-fails-for-teams-transcripts/ Sales calls live in Teams; CRM needs the transcripts. Polling OneDrive looks simple and breaks in production — here is the event-driven path that holds up. Sat, 25 Jul 2026 00:00:00 GMT