WORK

Web design and software case studies — practical systems, not showcase theatre.

Ozvyo builds websites and custom business software for companies in Malaysia and Singapore — sites that bring in enquiries, and software that takes the manual work out of running the place.

Some client work is private because it involves internal processes, customer data or business operations. Where details are sensitive, we show the problem, system and outcome without exposing the client.

Featured work

Membership intake & back-office system for a vehicle-towing operator

Problem

Staff spent hours a day re-typing customer details out of manual PDF forms into spreadsheets, and the owner spent days each month-end calculating agent commissions by hand.

System

Ozvyo built a central intake portal with instant lookup by plate number, server-side pricing and coverage calculation, automated PDF invoice generation, and an owner dashboard that produces month-end commission figures on demand.

Outcome

Staff stopped re-typing returning customers, quote and invoice arithmetic moved server-side so the numbers stopped being wrong, and month-end commission calculations are produced on demand instead of rebuilt by hand.

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*Client name withheld by agreement — anonymized case study published.

AI-assisted enquiry workflow

Problem

Teams lose time answering repeated questions, checking forms manually and following up inconsistently.

System

Ozvyo mapped the enquiry workflow, prepared the knowledge base, set AI guardrails, and connected automation so routine replies and routing run without a person at every step.

Outcome

Faster first response through automation, with human control kept for important decisions.

SELECTED WEBSITES

Websites we have built

Live sites you can open and judge for yourself — built for speed on mobile data, clear customer paths, and enquiries that actually reach the owner. This is the Local Visibility System: up to 10 pages, plus the Google presence and local SEO managed every month.

Construction & renovation contractor group

Unique Ideal Group

A group website for a Johor Bahru construction and renovation contractor established in 2011 — three companies, twelve services, and 27 recorded projects with their own photo galleries, plus schema.org structured data and a live llms.txt.

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Co-working space operator

Godori Office

A website for a co-working and private-office operator with three locations across Johor Bahru — spaces and pricing up front, a page per location, and WhatsApp, call and book-a-tour paths on every page.

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Homepage of a glass and aluminium contractor website concept, with quote-focused calls to action.

Glass & aluminium contractor

Glass & aluminium contractor (demo)

A demonstration contractor website for glass and aluminium supply, fabrication, and installation — with service pages, project paths, quote calls to action, and local business structure. Built to show the approach; not a commissioned client project.

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Personal portfolio website

GX Wong

A personal portfolio website for product and visual design work — visual identity-led, bilingual in feel, and structured with clear paths to work, services, notes, and contact.

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Lifestyle & services platform

Urbania Malaysia

A platform connecting people with local artists and city services — tours, performances, tutoring, photography, and more. A polished, multi-section site with clear navigation and app download paths.

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Cultural documentation project

Fly Over 613

A documentary archive of Malaysia's 613 new villages. Built to be found on Google — it also runs the same AI-readable stack Ozvyo builds: live llms.txt, schema.org, and an OKF knowledge bundle.

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